Privacy Policy
📌 What Information Do We Collect?
We collect and store information you enter on our website or provide to us in any other way. This includes:
✅ Personal details – Name, email, address, and contact information.
✅ Account details – Login credentials and purchase history.
✅ Payment information – Securely processed through PCI-DSS compliant providers.
✅ Technical data – IP address, browser type, and device information.
✅ Website usage – Pages visited, time spent on pages, and interaction data (e.g., clicks, scrolling).
✅ Feedback & Reviews – Comments, product reviews, and recommendations.
📥 How Do We Collect Information?
We collect information in the following ways:
🔹 When you place an order or create an account on our website.
🔹 When you subscribe to our emails or contact us directly.
🔹 Through cookies and analytics tools that track website activity.
Your personal information is only used for the specific reasons outlined below.
🔍 Why Do We Collect Your Information?
We collect both personal and non-personal data to:
✔ Provide and improve our services.
✔ Offer customer support and resolve issues.
✔ Process and fulfill your orders securely.
✔ Send important updates about your order, account, or our company.
✔ Provide personalised promotions, newsletters, or marketing (only with your consent).
✔ Analyse website performance to improve user experience.
✔ Comply with legal and regulatory requirements.
🔐 How Do We Store & Protect Your Information?
Your data is securely stored on encrypted servers behind a firewall. Our website platform incorporates industry-leading security measures to protect your information.
📢 Payment Security
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All transactions are processed using PCI-DSS compliant payment gateways (Visa, MasterCard, American Express, Discover).
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This ensures that your credit card information is handled securely and confidentially.
📩 How Do We Communicate With You?
We may contact you for reasons such as:
📌 Order updates & account notifications.
📌 Troubleshooting account issues.
📌 Surveys & feedback requests.
📌 Promotions & exclusive offers (only if you’ve opted in).
📢 How will we contact you?
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Email
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Phone
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Text message
❌ How Can You Withdraw Your Consent?
You have the right to stop us from processing your data at any time.
📧 To request data removal, email us at: info@velocesport.com
Once we receive your request, we will remove your information from our database (unless required for legal reasons).
🔄 Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be effective immediately when posted on our website.
📢 If we make any significant changes, we will notify you on this page so you always know what data we collect and how we use it.
🔹 For any questions or concerns, feel free to contact us!
Thank you for trusting us with your information. Your privacy is our priority!